Looking for an IT specialist in Liège?
The questions our clients ask us most often.
What services does SabiSys offer businesses?
SabiSys is an IT company based in Embourg (Liège), serving businesses across Belgium. What sets us apart: we take on your IT as a whole, from the internet line to the workstation, rather than in pieces. One partner who installs, secures and manages everything, and who knows your environment inside out. The detail of our areas of work is set out on the Services page.
Do you also manage our business software?
Your business software (accounting, ERP, practice management...) stays supported by its vendor: they are the ones who know their product. We handle everything around it and everything it depends on: servers, workstations, access, backups, system updates. And when a problem involves the vendor, we are the ones who liaise with their technical support, IT specialist to IT specialist. For you, nothing changes: one point of contact.
What is an SLA contract, in plain terms?
SLA stands for Service Level Agreement. It is a written contract that sets our response times and our level of availability in advance, according to how important your systems are. You know the commitments made on both sides before an incident even happens.
Do you respond quickly in the event of an IT breakdown?
Yes. Our clients have an SLA contract that guarantees response times set in advance. Most work is done remotely within minutes through our TeamViewer support; for the rest, we come to you: based in Embourg (Liège), we work throughout Belgium and Luxembourg.
Do you work with small businesses and sole traders?
Absolutely. Whether you have 2 or 300 workstations, you get the same high standard. Our agile, personal approach is designed precisely for SMEs and sole traders that have no in-house IT department.
How does the free audit of my IT environment work?
You get in touch, we agree a time and come to you: a one-hour on-site visit to go over your IT (workstations, servers, network, licences, backups, security). You then receive a clear picture in a few key points, with the priorities and a rough budget. Free and with no obligation. Want a first look right away? Take our 2-minute security check-up.
How are your services billed?
With full transparency and controlled pricing: hourly rates for one-off work, and fixed packages for managed IT under an SLA contract. Either way, the rate is stated before we start: no surprise billing. The free audit ends, in fact, with a clear budget guide for your situation.
Do you manage Microsoft 365 licences and migration?
Yes, it is our first speciality: migration of your emails and files without interruption, workstation management with Intune, identity hardening (MFA, conditional access) and licence optimisation. It is all set out on our Microsoft 365 & Intune page.
Do you install the network and WiFi on our premises?
Yes: cabling, racks, switching, professional UniFi WiFi with coverage measured on site, VLAN segmentation and central monitoring. See our approach on the Network & WiFi page.
Can you take over our landline and mobile telephony?
Yes, numbers kept and no interruption: modern VoIP landline telephony, negotiated mobile fleets and internet lines sized to fit, with one point of contact for all your operators. Details on the Telephony page.