Your IT environment managed day to day, without a second thought.
User requests, updates, monitoring, IT purchasing: we take care of it all, day by day, under an SLA contract. You work, we handle the rest.
User support
A question, a breakdown, a new starter: you call, we take over remotely within minutes, on site if needed.
Monitoring & updates
Monitoring of workstations and servers, security patches and updates applied continuously. Many problems fixed before you notice them.
Monthly report
Every month, a clear summary: work carried out, the state of your IT environment and a budget under control.
How it works
Maintenance, in practice?
Maintenance means handing the day-to-day running of your IT to a team that knows it. SabiSys answers user requests, applies updates, watches the servers and manages your hardware and licence purchases. You keep one point of contact, based in Embourg on the edge of Liège, with response times guaranteed by your SLA contract. The result: fewer breakdowns, users who know who to call, a predictable IT budget.
Frequently asked questions about maintenance
What is the response time?
It is set in your SLA contract according to how important your systems are. Critical requests are handled first.
Do we need a contract?
For ongoing management, yes: a fixed package under an SLA contract. One-off work is still available by the hour.
Do you handle our IT purchasing?
Yes. Hardware and licences are ordered, configured and looked after by us, with clear invoicing.